Shipping & Delivery

For a superlative customer experience, we are using some of the best delivery partners in India (FedEx, BlueDart, Delhivery Couriers). These courier companies deliver to almost all the major cities in India. If your delivery address is in a rural area or far from any major city, please share your pin code with us before placing the order. For such Outside Delivery Area (ODA) addresses, courier companies may charge additional delivery charges which will be informed to you.

What is the estimated delivery time?

Products are typically dispatched within 2-4 days of order confirmation and require a further 6-10 days for delivery at your doorstep. While we always try our best to ensure timely delivery, unforeseen circumstances may cause delays. In such cases, please contact us for the latest update regarding your order.

Are there any shipping charges or hidden charges?

No, shipments are free of charge. While placing an order, enter your pin code in the address section. We will confirm whether delivery is available at your location and inform you about any additional charges, if applicable.

How do I track my order?

The best way to check your order status is by tracking the courier website using the tracking number provided by us after the dispatch of your order. We always try our best to deliver your product before the expected delivery time.

What should I check when the product is delivered to me?

Please check the product condition carefully at the time of delivery. For products requiring assembly, assembly instructions will be provided. Customers are advised to register for warranty on our website within 30 days after delivery wherever applicable. Warranty terms may vary from product to product and are mentioned on the respective product page.

What if I receive a damaged product?

We take utmost care while packing products to ensure they reach you safely. In case you receive a damaged product, please share images of the damaged product along with order details at our customer support email. Our team will inspect the issue and get back to you within 2 business days. Depending on the damage, we will either repair the product or provide a replacement as per company policy.

Can I cancel my order?

We take great pride in the products we create and provide. In case you wish to cancel your order, cancellation requests will only be accepted within 24 hours of order placement. After this period, cancellation requests may not be processed once the order has been dispatched.